Welcome to Barn (the “Service”). The Service, including the website barnai.net and its member platform, is operated by [Company Name] (Taiwan tax ID [Tax ID]; “we”, “us”). By creating an account or using the Service you confirm that you have read, understood and agree to these Terms of Service (the “Terms”). If you use the Service on behalf of a company or other organisation, you confirm that you are authorised to accept these Terms on its behalf.
These Terms are also published in Traditional Chinese. If the versions differ, the Traditional Chinese version prevails.
1. The Service
We handle account and payment tasks related to AI tools on your behalf. The Service currently includes:
- creating Google accounts using the registration details you provide;
- subscribing to or renewing plans on third-party AI platforms such as ChatGPT, Claude, Gemini and Grok on your Google account, and topping up their API accounts;
- a recovery inbox: a receive-only backup email address for verification emails sent by AI platforms;
- business network access;
- member features such as credit top-ups, order tracking and expiry reminders.
The exact scope and price of each service are as described on the platform and in the price list. We are an independent service provider and not an agent or partner of OpenAI, Anthropic, Google, xAI or any other platform.
2. Your account
- You must register with true, accurate and complete information and keep it up to date.
- You are responsible for keeping your password safe and for all activity under your account. Tell us immediately if you suspect unauthorised use.
- We may suspend or close your account if the information you provided is false, if you breach these Terms, or for security reasons.
3. Credits, prices and payment
- The Service is paid for with prepaid credits. One credit equals one New Taiwan dollar (NT$1). You buy credits first and use them to pay for services.
- The number of credits for each order is shown before you submit it and is deducted from your balance when you submit. You cannot place an order without enough credits.
- You can buy credits by card (processed by Stripe) or by bank transfer. We issue electronic invoices as required by Taiwanese law.
- Credits cannot be transferred or exchanged for cash, except that unused purchased credits can be refunded under our Refund & Cancellation Policy. Credits received through referral rewards or other promotions are not refundable or redeemable for cash.
- Credits currently do not expire. If this changes we will announce it at least 30 days in advance, and the change will not affect credits you already hold.
- Prices may change when third-party platforms change their prices or exchange rates move. Changes apply only to orders placed afterwards.
4. Nature of the Service
- We act on your instructions to sign up, subscribe and pay third-party platforms on your behalf. Accounts and subscriptions set up through the Service belong to you, and you must comply with each platform’s own terms and policies.
- Each platform decides on its own whether to approve a sign-up, what its plans include, its prices, where it is available and whether to suspend an account; this is outside our control. If an order cannot be completed for these reasons, we refund its credits in full.
- We do not guarantee the quality, availability or policies of third-party platforms, but we will do our best to help you resolve issues.
5. Registration details you provide
To create a Google account or use similar services you need to provide registration details such as your name, date of birth, mobile number and address. You confirm that these details are your own or that you have the consent of the person concerned, and you allow us to use them to complete the sign-up on your behalf. See our Privacy Policy for how we handle them.
6. Sign-in details and the recovery inbox
- We do not store passwords or API keys for your AI accounts. For accounts we create for you, the initial password can be viewed once on the platform and is deleted as soon as you confirm you have changed it, or 72 hours after delivery if you have not viewed it.
- The recovery inbox only accepts mail from senders we allow (such as Google, OpenAI, Anthropic and xAI). Messages are stored encrypted, deleted automatically after 7 days and visible only to you. It is not a general email service and cannot send, reply to or forward mail.
7. Prohibited use
When using the Service you must not:
- break the law or use the Service for fraud, money laundering or to infringe the rights of others;
- provide false information or use another person’s personal data without their consent;
- breach the terms of a third-party platform or use the Service to get around its restrictions;
- resell the Service or use it to provide services to others for profit without our written consent;
- interfere with, disrupt or gain unauthorised access to our systems.
If you do, we may refuse or cancel the orders concerned, suspend or close your account, and take legal action.
8. Changes, suspension and termination
- We may suspend parts of the Service for maintenance, upgrades or events beyond our control, and will give notice in advance where possible.
- You may stop using the Service and ask us to close your account at any time. Unused purchased credits will be refunded under our Refund & Cancellation Policy.
- If we stop offering a service, we will announce it in advance and refund the credits of any related orders that have not been completed.
9. Intellectual property
The website, software, interface design and text of the Service belong to us or their lawful owners. ChatGPT, Claude, Gemini, Grok and related names and logos are trademarks of their respective owners.
10. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental or consequential loss arising from your use of the Service, including loss of business or data, and our liability for any order is limited to the credits you paid for that order. This does not apply to loss caused by our intentional misconduct or gross negligence.
11. Changes to these Terms
We may change these Terms and will announce the changes on the website or notify you by email before they take effect. If you keep using the Service after that, you accept the updated Terms. If you do not agree, you can stop using the Service and request a refund as described above.
12. Governing law and jurisdiction
These Terms are governed by the laws of Taiwan (Republic of China). Disputes arising from these Terms or the Service shall be submitted to the Taiwan Taipei District Court as the court of first instance, unless mandatory law provides otherwise.
13. Contact
[Company Name]
Address: [Company Address]
Email: support@barnai.net